Terms and Conditions

We don’t have many Terms and Conditions, but here they are!

  • The cost of our service varies on the option chosen and is payable via Paypal or credit card.

  • Once a subscription to the service has been made, you will receive a ‘Welcome’ email and an email containing your login credentials to our control panel to configure your autopo.st services. Accounts are set up immediately following payment.

  • Our system will post your song data to Twitter (and/or Facebook and TuneIn) at the frequency you have requested.

  • Twitter post failures are normally caused by Tweets exceeding 140 characters, this character limitation is set by Twitter, not by us. Our system will attempt to post at the interval set. If you believe there has been an issue with our system posting, please check the server log for your account for failures. Other reasons for our system not posting are that the song information has not changed. Our system will not post the same song twice (in succession). Please note that the total length of the Tweet (not to exceed 140 characters) includes: the message you have specified, the title of the song, the artist name, the image (22 characters) and any ‘Buy Now’ links you may have included. The total length must not exceed 140 characters.

  • You are responsible for abiding by Twitter, Facebook and TuneIn rules and limitations, specifically content and frequency. Regarding content, our system will automatically post the data is receives from your streaming server and the message you have included.

  • Regarding Twitter posting frequency, please see this Twitter page.

  • Our Twitter account matching is provided by a third party. While we expect the vast majority of Twitter accounts to be matched correctly there have been a very small number of incorrectly matched accounts. Where this happens, please let us know so that we can feed this information back to our provider. To keep any matching errors to a minimum, please make sure that your data is accurate by making sure your tracks are labelled correctly and there are no spelling errors in the artist names.

  • Our Twitter and Facebook image matching is provided by a third party. While we expect the vast majority of images to be matched correctly there have been a very small number of incorrectly matched images Where this happens, please let us know so that we can feed this information back to our provider. To keep any matching errors to a minimum, please make sure that your data is accurate by making sure your tracks are labelled correctly and there are no spelling errors in the artist names.

  • Our service is provided on a month to month basis. If you wish to cancel at any time, simply cancel your account via the control panel OR cancel your Paypal subscription. Unfortunately no refunds can be given one remainders of months unless due to a failure of our system. If for any reason you are not entirely satisfied with our service, please let us know so that we can attempt to rectify the situation.

  • We provide support by support ticket system if you need to contact us regarding an issue with the service. We will respond within 24 hours, typically within a few hours.

  • We use some of the best technology available for our services, with servers located in diverse datacentres, but sometimes issues occur. If we are unable to provide you with a service due to an outage, we will credit you with the period that our service was unavailable for (not exceeding the cost of the service).