Alexa TV Skill FAQ

What is a Skill?
Imagine it as an App. Just like a mobile phone, an Amazon Alexa-enabled device can do lots of things without apps on it, but you have to install apps on it. A Skill for Alexa is the same, you have to install skills on the device for it to do exactly what you want, like play your TV station.

How does it work?
Via our Amazon Developer partnership, we are able to develop and publish ‘Alexa Skills’ that will enable any Amazon Alexa device to play your TV station by simply saying “Alexa, play <your TV station name>”.

What do I need to do?
Just sign up here (for new customers) or via our control panel here (for existing customers), enter your stream information via the control panel and we’ll build, submit and publish the ‘Skill’ and let you know when it’s available on the Amazon platform.

How long does it take?
It takes 2 working days to build, develop test and publish the ‘Skill’ for your station and up to 3 working days for Amazon to approve and publish it.

How do I set it up?
There’s not much to set up! We just need the name of your TV station and your audio stream (a direct link to your video stream). We’ll do the rest.

What if my TV Station changes name?
We’ll need to re-submit a new ‘Skill’ to Amazon and delete the old one.

Can I change the ‘Alexa, play ‘ command?
No, this is a preset sentence which must be in the following format ‘Alexa, play <your TV station name>’. Amazon do not allow this to be changed and you would need to submit a new Skill.

What languages are available?
At the moment, the languages available are English (US, UK, AU and CA). Other languages are not yet available. Only devices set to one of these languages will understand the ‘play’ command.