The ‘Buy this Song’ links keep on being dropped off the posts

Q) The ‘Buy this Song’ links keep on being dropped off the posts
A) Twitter has a limit of 140 characters for each post. This is a limit set by Twitter and not a limit of our system. Our system composes each tweet individually, packages it up and sends it to Twitter. To make sure each Tweet has the best chance of posting, we do the following.

We construct the Tweet by adding the message you have selected (via the control panel) and add the artist name and title. We then add the image (if you have selected to add it) and then add the ‘Buy this song’ link if you have selected to add it. If the length of the tweet is over 140 and will therefore be rejected by Twitter, we take off the ‘Buy this song’ link. We then check again to see if the Tweet is over 140 characters. If it is, we then take off the image (which uses 22 characters) and try and post again. If it is still over 140 characters, then there is nothing we can take off and the Tweet will ultimately fail. If you get lots of errors saying that the Tweet is over 140 characters, you should make your ‘Pre message’ and ‘post message’ as short as possible. Just to emphasize, this is a limitation of Twitter, not of our system.

Please note : We offer support via email (info@autopo.st) and via support ticket.